IMPORTANT INFORMATION FOR OPENING A CARD ACCOUNT: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires us to obtain, verify, and record information that identifies each person who opens a Card Account. WHAT THIS MEANS FOR YOU: When you open a Card Account, we will ask for your name, address, date of birth, and your government ID number. We may also ask to see your driver’s license or other identifying information. Card activation and identity verification required before you can use the Card Account. If your identity is partially verified, full use of the Card Account will be restricted, but you may be able to use the Card Account for in-store purchase transactions. Restrictions include: no ATM withdrawals, international transactions, account-to-account transfers and additional loads. Use of Card Account also subject to fraud prevention restrictions at any time, with or without notice. Residents of Vermont are ineligible to open a Card Account.
License and Rates
ACE Elite Plans
ACE Elite Pay-As-You-Go Plan
ACE Elite FeeAdvantage Plan (Monthly)
ACE Elite with Direct Deposit FeeAdvantage Plan4 (Monthly)
Cost of Fee Plan
N/A
$9.95
$5.00
Signature Purchase Transactions
$1.00 each
included
included
PIN Purchase Transactions1
$2.00 each
included
included
Average Cost Per Month
$15.003
$9.95
$5.00
ATM Cash Withdrawals (Domestic)2
$2.50 each
$2.50 each
$2.50 each
Fees may apply to reload your ACE Elite Prepaid Card
1 To get cash back and avoid paying a higher ATM fee, select "debit" and enter your PIN when making a purchase at a retailer. Purchase transaction fee may apply, depending on which fee plan you selected. This option may not be available at all retail locations where the card is accepted.
2 ATM owner fees may also apply.
3 Calculation based on 5 PIN Purchase Transactions and 5 Signature Purchase Transactions.
4 To be eligible for this optional fee plan, have $500 deposited to the ACE Elite Prepaid Card during one calendar month. See Cardholder Agreement for details.
Goodbye to Hidden Fees
Fees Related to the Service:
Refunds are at par. None of the fees shown are assessed by MetaBank or the Card Association. ATM withdrawals may be subject to varying daily limits at the ATM owner's discretion.
ACE Elite™ Pay-As-You-Go Plan
ACE Elite™ FeeAdvantage™ Plan (Monthly)
ACE Elite™ with Direct Deposit FeeAdvantage™ Plan (Monthly)
Card Purchase Fee
$0
$0
$0
Plan Fee
N/A
$9.95
$5.00*
*To be eligible for this optional fee plan, have $500 deposited during one calendar month.
Signature Purchase Transaction Fee
$1.00 each
included
included
PIN Purchase Transaction Fee
$2.00 each
included
included
Balance Inquiry Fee:
via toll-free number (automated service)
via toll-free number (customer service agent)
at ATM
online
via Anytime Alerts™**
$0.50 each
$0.50 each
$0.50 each
Free
Free
$0.50 each
$0.50 each
$0.50 each
Free
Free
$0.50 each
$0.50 each
$0.50 each
Free
Free
Bill Payment Fee
In addition to the one or more no-cost bill payment methods made available through third-party service providers, a full range of options and applicable fees appear at the Site.
Stop Payment Fee for Preauthorized Payment
$10.00 each
Domestic ATM Cash Withdrawal
$2.50 per withdrawal, plus ATM owner fees, if any
International ATM Cash Withdrawal
$4.95 per withdrawal, plus ATM owner fees, if any
ATM Transaction Decline Fee
$1.00 each
Tip: To avoid the ATM fees, you can get cash back when making purchases using your PIN at many retailers, such as grocery stores.
** Standard data usage or text message rates may apply. Check with your provider.
Add Money To or Withdraw/Transfer Money From Your Account: (Applies to all Cardholders)
Direct Deposit
Free
Add cash, checks or withdraw cash at a NetSpend Reload Network location
Convenience fee determined by location
Bank Transfer
Free; transfer fees from the originating bank may apply
Instant Bank Transfer
$5.95 each (deducted from the transferor's debit card account
Account-to-Account Transfer via text message or online
Free; standard text message rates may apply
Account-to-Account Transfer via toll-free number (automated service)
$1.00 each
Account-to-Account Transfer via toll-free number (Customer Service Agent)
$4.95 each
Manage Your Account: (Applies to all Cardholders)
Check or Additional Statement Mailing Fee
$5.95 each
Additional Card Fee
$3.95 each (standard Card)
$4.95 each (custom Card)
Lost, stolen or damaged Card Replacement Fee
$3.95 each (standard Card)
$4.95 each (custom Card)
Account Maintenance Fee
$5.95 per month (fee applies if Card Account has not had any activity, that is, no purchases; no cash withdrawals; no load transactions; or no balance inquiry fee for 90 days)
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